Return & Refund Policy
We want you to be satisfied with your purchase.
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Return Period
Eligible items may be returned within 30 days of delivery.
To qualify for a return, items should generally be unused, in original condition, and in the original packaging.
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Non-Returnable Items
Certain items may not be eligible for return, including:
- Used or damaged products
- Final-sale items
- Gift cards
- Personalized products
- Items returned outside the return period
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How to Request a Return
Please contact our customer support team before sending any item back.
Include your:
- Order number
- Reason for return
- Photos, if applicable
If your return is approved, we will provide further instructions.
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Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us and provide clear photos of the item and packaging.
We will review the issue and provide an appropriate solution.
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Return Shipping
Customers are generally responsible for return shipping costs unless the return is due to an error on our part.
Original shipping fees are generally non-refundable.
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Refunds
Once your return is received and approved, the refund will be issued to the original payment method.
Please allow several business days for your bank or payment provider to process the refund.
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Order Cancellations
If you need to cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, cancellation may no longer be possible.
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Contact Us
If you have any questions about returns, refunds, or cancellations, please contact us through our Contact Us page.